The title
may excite us so the page is opened with much expectation of a satisfying and
enjoyable reading experience.
Alternatively,
the title of the link may infuriate us, or have us enter in to a feeling of negativity
and a corresponding preparedness to be critical or judgemental.
It was with
the energy of the second example that I clicked on a link that came across my
LinkedIn feed a week or two ago.
The title of
the article was the first thing that accelerated my heart rate. What was
expressed is the exact opposite of what I believe.
Secondly, the
writer was well known to me, having delivered her consulting services to my
former employer over a period of about two years. Not only that, the results
were comprehensive and positive.
What made it
worse, was that only a week before I had written a testimonial for her
business.
The article
in question was written by Professional Certified Coach Kylie Denton and is
titled:
I find the
concept of getting more out of others to be somewhat old fashioned, hailing
from a time where the “boss told and the staff member responded” or else.
I jumped to
images of a management style of red faced ranting and raving and one way
communication.
I believe
the best way to achieve ongoing sustainable outcomes is to create an
environment where individuals can work collaboratively and are supported to be
the best they can be, exceeding the expectations they perceived for themselves.
I was also
shocked because having worked with Kylie, my opinion is she is
devoted to helping and supporting people to develop as they desire and to fully
achieve their potential while being true to their individual desire for balance.
I performed
the MacBook equivalent of ripping open the envelope and readied myself to be
appalled by what I was about to read. I was also mentally drafting the e-mail I
was to shortly send to Kylie, withdrawing my testimonial.
I speed read
the article and realised my state of mind was such that I must have missed something.
I read it a second time, feeling again I had missed something.
Kylie’s
article proved to be positive and constructive as well as being informative and
valuable. It was nothing like I expected from the heading; it was definitely in
keeping with my experience working with her. My emotional build up had been
wasted.
How often do
we jump to conclusions before considering the facts?
How often do
we do ourselves a dis-service by pre-judging a situation or circumstance?
How much
better would we be if we eliminated this tendency from all we do, in our
business, social, recreational and family lives?
Kylie, I
apologise.
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